Cambridge’s #1 Home Cleaning Service Since 2015

We started small. Back in 2015, SB Home Cleaning was just a family-run operation serving a handful of Cambridge homeowners who wanted quality cleaning without the corporate hassle. Our founders shared one simple belief: homes deserve better care, and customers deserve better service. Those first 12 clients trusted us with their spaces.

Word spread fast. Within 18 months, we’d grown from 12 households to 87 regular clients across Cambridge. We didn’t advertise. We simply showed up, cleaned thoroughly, and treated every home like our own. By 2018, we’d built a team of 15 cleaners and earned our first industry recognition from the Cambridge Business Association. Our Google reviews climbed past 200, with 94% rating us five stars. We track every metric—response times, cleaning completion rates, rebooking percentages—because numbers don’t lie about quality.

Today, we clean over 300 homes monthly across Cambridge. Our reputation isn’t built on marketing buzzwords. It’s built on showing up on time, cleaning every corner, and answering our phone when clients call.

Key Takeaways

• SB Home Cleaning has a long-standing history and a strong reputation for providing high-quality cleaning services.
• The staff at SB Home Cleaning are professional, experienced, and experts in their field, ensuring top-notch service for every client.
• SB Home Cleaning uses eco-friendly and effective cleaning products, prioritizing the health and safety of both clients and the environment.
• Clients can enjoy customized and flexible cleaning services that fit their specific needs and schedule with SB Home Cleaning.
• Booking and managing cleaning services with SB Home Cleaning is convenient and easy, providing a hassle-free experience for clients.
• Testimonials and customer satisfaction reflect the exceptional quality and reliability of SB Home Cleaning services.

The Professionalism and Expertise of SB Home Cleaning Staff

Investing in Our Team

We hire carefully. Every cleaner goes through a 3-stage interview process, including background checks and reference verification from at least two previous employers. We look for people who respect homes and understand that cleaning isn’t just about wiping surfaces—it’s about caring for spaces where families live. Training starts on day one. New team members complete a 40-hour program covering everything from bathroom sanitization techniques to hardwood floor care to client communication best practices.

Commitment to Ongoing Excellence

We don’t stop training after the first week. Our team meets quarterly for skill updates covering new cleaning methods, safety improvements, and equipment use. When microfiber technology advanced in 2022, we retrained our entire staff within 30 days. When clients’ needs evolve, our team evolves faster.

The Use of Eco-Friendly and Effective Cleaning Products

We switched to green products in 2017. Not because it was trendy. Because our clients asked us to protect their kids and pets from harsh chemical residues. Every product we use now meets EPA Safer Choice standards and carries Green Seal certification. These aren’t weak substitutes—they work.

Plant-based enzyme cleaners break down grease and grime just as effectively as bleach-based alternatives, often better. Our all-purpose cleaner contains coconut-derived surfactants that eliminate 99.9% of household bacteria without leaving toxic fumes. The glass cleaner we use? Made from vinegar and plant alcohol. It leaves zero streaks and zero harmful residue.

We clean 47 homes with children under age 3. We clean 63 homes with pets. Parents tell us they feel safer letting their toddlers crawl on floors we’ve just cleaned. Pet owners notice their dogs no longer avoid freshly cleaned rooms.

The Customized and Flexible Cleaning Services Offered by SB Home Cleaning

No two homes match. We learned this after cleaning our first 50 houses back in 2015. That’s why we stopped offering rigid packages and started building custom plans. You need deep cleaning twice a year plus light maintenance every two weeks? Done. You want bathroom-only service every Monday? We’ll make it work.

We work around your schedule, not ours. Our teams clean Monday through Saturday, starting as early as 7 AM or as late as 4 PM. Got a dinner party Friday night? We’ll come Friday afternoon. Moving out of your rental on the 31st? We’ll schedule your move-out clean for the 30th.

We also handle specialized jobs. Last month we cleaned a 3,200-square-foot home after a kitchen renovation—dust covered every surface in four rooms. Two weeks ago we did a move-in clean for a family arriving from Boston who needed the house ready in 48 hours. We finished in 36.

The Convenience and Ease of Booking and Managing Services with SB Home Cleaning

Book us in 3 minutes. Our website lets you select your home size, choose your service type, pick your date, and confirm—all without calling. The system shows real-time availability across our six teams. No waiting for callbacks. No phone tag.

Need to reschedule? Change your appointment online up to 24 hours before your scheduled time. Cancel if necessary with the same timeline. We send text reminders 48 hours before each cleaning and again 2 hours before arrival.

We answer our main line until 7 PM on weekdays. Real people pick up, not recordings. Average hold time last quarter was 47 seconds. When you call, you reach someone who can access your account, answer questions, and solve problems immediately.

Testimonials and Customer Satisfaction with SB Home Cleaning Services

Our clients tell our story better than we can. Jennifer M. wrote last month: “The team cleaned behind my refrigerator without being asked. Found a lost earring back there I’d given up on six months ago.” Michael R. said: “I requested same-day service for an emergency showing of my house. They arrived in 3 hours.”

Numbers matter too. Our client retention rate sits at 89%—meaning 9 out of 10 customers who hire us once continue using our service. We’ve cleaned some homes every two weeks for 6 consecutive years. Mrs. Patterson on Huron Avenue has been with us since month two of our operation in 2015.

We listen when clients speak. When 12 customers mentioned difficulty with our old scheduling system in early 2023, we rebuilt it completely by April. When clients requested green products, we switched our entire inventory. Feedback drives improvement, and improvement builds the trust that keeps families calling us year after year.

Residents in Cambridge continue to trust SB Home Cleaning for their spotless home needs in 2025. With their dedication to providing top-notch cleaning services, it’s no wonder why they have become the go-to choice for many households in the area. For more information on the services they offer, check out their { lazyloadBackgroundObserver.observe( lazyloadBackground ); } ); }; const events = [ 'DOMContentLoaded', 'elementor/lazyload/observe', ]; events.forEach( ( event ) => { document.addEventListener( event, lazyloadRunObserver ); } ); } )();